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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.
Which two prerequisites should be considered prior to installing Case Management?
Choose 2 answers

A) Ensure Volunteers for Salesforce is properly configured
B) Enable My Domain
C) Install NPSP
D) Ensure appropriate licenses are provisioned

2. A Salesforce admin would like to report on data from Marketing Cloud using Salesforce reports. The organization's Marketing Cloud instance is using Marketing Cloud Connect. Tracking is enabled.
Which type of data is available for reporting using Salesforce reports?

A) Interaction Studio Impression details
B) MobileConnect Message details
C) Journey Builder Activity details
D) Email Studio Send details

3. A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?

A) Nonprofit Success Pack
B) Commerce Cloud
C) Pardot
D) Marketing Cloud

4. A nonprofit uses Salesforce for fundraising and managing its educational programs. Its membership data is stored in a proprietary membership management system. The nonprofit wants real-time insights into whether its donors are members, their renewal dates, and other related data points. The membership data only needs to be viewed.
What should a consultant recommend to meet the requirement?

A) Utilize Big Objects to store this information in Custom Objects.
B) Utilize Salesforce Connect to store this information in Custom Objects.
C) Utilize Salesforce Connect to store this information in External Objects.
D) Utilize Big Objects to store this information in External Objects.

5. A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

A) 1. Add standard roll-up fields to the Contact record to calculate total number of gifts.
B) 1. Create a list view of Opportunities and filter the list by Total Number of Gifts. 2. Run the list view each month and click the Add to Campaign button.
C) 1. Create a Contact report and filter by Total Number of Gifts.
D) 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the

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