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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Document Solutions Product Portfolio | - Solution offerings
|
| Topic 2: Closing the Sale and Implementation | - Sales closure techniques
|
| Topic 3: Sales Strategies and Positioning | - Presenting HP solutions
|
| Topic 4: Customer Needs and Market Segmentation | - Understanding customer requirements
|
HP Selling HP Document Solutions Sample Questions:
1. When a salesperson approaches a customer about the need for print management solutions, which issues should be discussed?
A) customization of document output for specific process steps
B) the need to print specific font and printing checks with special inks and toners
C) resource constraints, decreasing budgets, adapting to change, and ROI
D) protection of intellectual data form research and development, and finances
2. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the management of output from non-windows environments
B) the number of IT help desk calls that relate to printer issues
C) the development of processes forprinting special fonts and bar codes
D) the document management system the customer wants to deploy
3. What is the main reason for managing sales activities as a process?
A) to enable a sales department to respond to a customer's legal and audit requirements
B) to enable a sales department to respond quickly to a customer's buying behavior
C) to enable a sales department to respond to the technological trends of the market
D) to enable a sales department to track the activities of all sales people
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B |






