C-C4HL2C-92 Exam Certification Details:
| Cut Score: | 64% |
| Level: | Associate |
| Languages: | English |
| Duration: | 120 mins |
| Exam: | 80 questions |
| Sample Questions: | SAP C-C4HL2C-92 Exam Sample Question |
SAP C-C4HL2C-92 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| SAP Service Cloud Basics 8% - 12% | Explain SAP Service Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.
|
| Lead to Cash Process > 12% | Explain the basic parts of the Lead to Cash process, including systems, data, and variants.
|
| C/4HANA Suite Benefits and Integrations > 12% | Explain the basic components of the SAP C/4HANA Suite, its attributes and integrations.
|
| SAP Marketing Cloud Basics > 12% | Explain SAP Marketing Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.
|
| SAP Customer Data Cloud Basics 8% - 12% | Explain SAP Customer Data Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.
|
| SAP Commerce Cloud Basics > 12% | Explain SAP Commerce Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.
|
| SAP Sales Cloud Basics > 12% | Explain SAP Sales Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.
|
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SAP C-C4HL2C-92 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Sales Cloud Basics | >12% | - Account, contact, and opportunity management - Positioning and role in Lead to Cash - Quoting and sales process execution |
| Topic 2: SAP Service Cloud Basics | 8%-12% | - Integration with sales and commerce processes - Service management and support processes - Positioning within C/4HANA ecosystem |
| Topic 3: SAP C/4HANA Suite Benefits and Integrations | >12% | - Architecture and core components of C/4HANA - Business value and use cases - Integration between C/4HANA and other SAP solutions |
| Topic 4: Lead to Cash Process | >12% | - Key components, systems, and data models - Process variants and integration scenarios - Overview of Lead to Cash process flow |
| Topic 5: SAP Customer Data Cloud Basics | 8%-12% | - Data unification across CX solutions - Customer profile and consent management - Identity and access management |
| Topic 6: SAP Marketing Cloud Basics | >12% | - Core features and segmentation - Data flow and campaign management - Role in customer journey and Lead to Cash |
| Topic 7: SAP Commerce Cloud Basics | >12% | - Positioning within C/4HANA and Lead to Cash - Main modules and functionality - Integration points in end-to-end processes |
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