Cisco 350-801 Exam and Its Skills Outline

The 350-801 certification exam assesses the applicants’ competency in a wide range of various topics. The skills covered in this test are combined in several objectives that are highlighted below:

• Protocols, Codecs & Endpoint (20%)

  Answering the questions from this objective, the students must demonstrate that they have the ability to troubleshoot such elements as tear down and call set up, and SDP of a SIP conversation. They also need to show that they are capable of troubleshooting a SIP call between specified two endpoints, troubleshoot DTMF Internetworking and Relay on CUBE and DTMF Relay, and identify the most suitable collaboration codecs for a specific scenario. The topic also covers the learners’ expertise in troubleshooting collaboration endpoints and deploying SIP endpoints, including Bulk Administration Tool, self-provisioning, and manual.

• Call Control (25%)

  Within this section, the applicants need to show their ability to describe the digital analysis process of Cisco Unified Communications Manager, implement the toll fraud prevention on Cisco Unified CM, describe mobile and remote access, and customize globalized call routing in the Cisco Unified CM.

• Collaboration Applications (10%)

  This subject evaluates one’s skills in customizing Cisco Unity Connection mailbox, explaining Cisco Unity Connection call handlers and deploying Cisco Jabber on-premises. In addition, the area measures the candidates’ ability to describe the class models used in providing QoS on a network.

• Cisco IOS XE Gateway & Media Resources (15%)

  This subject encompasses the candidates’ knowledge of configuring a number of gateway elements, such as DTMF, dial peers, codec preference list, and voice translation profiles and rules, as well as familiarity with configuring ISDN PRI/BRI. This area also involves the skills associated with troubleshooting ISDN/BRI, verifying and configuring MGCP, and identifying the most suitable media resources for a specific scenario (software and hardware).

• Infrastructure & Design (20%)

  This domain includes core design elements, such as licensing (Flex, Smart), Bandwidth, high availability, dial plan, disaster recovery, security (TLS, SRTP, certificates, and Quality of Service Design (QoS) overview, related to Cisco Collaboration architecture described in SRND/PA. It also covers the function of Edge devices such as Cisco Unified Border Element and Expressway in Cisco Collaboration architecture, and configuration of certificates, TFTP, LDAP, LLDP, CDP, NTP and DHCP network components in order to support Cisco Collaboration solutions.

  The candidates will also face questions testing their competency in troubleshooting various network components, such as NTP, DNS (Reverse Pointer Record, SRV), and LDAP integration on Cisco Unified Communications Manager, among other network components in the Cisco Collaboration solution. Moreover, this topic includes explaining the components such as SNMP and DNS to support Cisco Collaboration solutions.

• QoS (10%)

  This topic area requires that the examinees prove that they can describe issues that can result in poor video and voice quality, explain the QoS requirements for Bandwidth, Pocket loss, and latency, and explain the class models for offering Qo on a network.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

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Cisco 350-801 Exam and Its Target

The Cisco 350-801 exam is designed mainly for the network engineers, systems engineers, and network administrators who want to improve their professional expertise to move their career forwards.

The IT specialists who are going to pass the Cisco 350-801 exam should first make sure that they possess the requisite knowledge and skills. They must be able to implement and handle basic collaboration technologies that include collaboration applications, QoS, Call Control, media resources, Cisco IOS gateway, and codecs and endpoints. Their skills in implementing and deploying key collaboration technologies will be an added advantage.

Additionally, the students should demonstrate a specializing knowledge of the basic computer networking terms, including routing, switching, LANs, and WANs. Moreover, they must have a thorough understanding of the fundamentals of digital interfaces, Voice over IP (VoIP), and Public Switched Telephone Networks (PSTNs). The applicants should also have the general familiarity with Cisco Unified Communications Manager deployment, data networks, and voice.

Cisco 350-801 Exam Syllabus Topics: