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Avaya IP Office Configuration and Maintenance Sample Questions:

1. When testing an implementation, users are attempting to dial out of the system (outbound tall) and they receive the message "Unobtainable" on the display of their telephones, and the tall fails. What is the cause of the problem?

A) The upgrade license is not valid in the IP Office.
B) The user rights are not defined.
C) The users have not been assigned a direct dial code.
D) The lines on the system are out of service.

2. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading? (Choose four.)

A) if telephones need to be upgraded thereby increasing downtime
B) if older IP Office applications are to be supported
C) if all licenses will need to be renewed
D) if hardware is compatible with the new version of IP Office
E) if telephones and system features have changed between loads

3. Which method allows access to the System Status Application?

A) Select "System Status" from "File\Advanced" within the System Monitor Application.
B) Select "System Status" from "File\Advanced" within the Manager Application.
C) Select "System Monitor" from "File\Advanced" within the Manager Application
D) Select "SSA" from "File\Offline" within the Manager Application.

4. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
20-channel SIP trunk on a dedicated 2 MR connection will be used.
The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.729(a) for the SIP trunk and G.711 for the IP telephones
B) G.729(a) for the SIP trunk and G.729(a) for the IP telephones
C) G.711 for the SIP trunk and G.711 for the IP telephones
D) G.711 for the SIP trunk and G.729(a) for the IP telephones

5. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Add the CLI information to the Account Code.
C) Enable CLI tracking
D) Add the Client CLI information to the Incoming Call Route.

Solutions: