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NEW QUESTION # 110
A company plans to maximize profitability by charging more for its products at retail locations than on its website. Which of the following segmentation strategies would best support this plan?
- A. Channel
- B. Group
- C. Location
- D. Regional
Answer: A
NEW QUESTION # 111
Bullwhip effect can be reduced by which of the following combinations of actions?
- A. Information sharing, frequent ordering, variable pricing
- B. Information sharing, batch ordering, variable pricing
- C. Shortage gaming, frequent ordering, consistent pricing
- D. Information sharing, frequent ordering, consistent pricing
Answer: C
NEW QUESTION # 112
The most appropriate reason for a business to comply with the United Nations (UN) Global Compact practices typically would be to:
- A. enhance the competitive advantage.
- B. gain access to proven management tools.
- C. reduce the threat of organized labor.
- D. reduce the cost of operating in multiple countries.
Answer: A
NEW QUESTION # 113
Which of the following processes ensures that functional plans are consistent?
- A. Master scheduling
- B. Project planning
- C. Sales and operations planning
- D. Strategic planning
Answer: C
Explanation:
Section: Implementation and Operations
Explanation/Reference:
NEW QUESTION # 114
A main benefit of using customer relationship management (CRM) is:
- A. identification of customers with high lifetime value.
- B. finding new markets for existing products and services.
- C. maximization of on-time delivery.
- D. minimization of product returns.
Answer: A
NEW QUESTION # 115
Which of the following outcomes is a benefit typically expected of customer relationship management (CRM)?
- A. Gaining a better understanding of customer requirements
- B. Reducing the size of the sales force by automating activities
- C. Focusing sales efforts on the most profitable customers
- D. Implementing automated inter-organizational processes
Answer: A
Explanation:
Section: Fundamentals of Supply Chain Management
NEW QUESTION # 116
Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?
- A. The supplier shares some risk for holding inventory.
- B. Inventory turnover ratio can be reduced.
- C. Aggregate demand is more accurate than disaggregate demand.
- D. The planning time fence can be adjusted as needed.
Answer: C
Explanation:
Section: Fundamentals of Supply Chain Management
NEW QUESTION # 117
A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to:
- A. create a more loyal customer base.
- B. increase market share.
- C. target higher-profit customers.
- D. improve customer satisfaction rates.
Answer: A
NEW QUESTION # 118
Which of the following techniques is most effective for a company to sell high-volume products to multiple market segments?
- A. Commoditization
- B. Mass production
- C. Market targeting
- D. Mass customization
Answer: A
NEW QUESTION # 119
All of the following are examples of services within the supply chain EXCEPT:
- A. transportation
- B. production
- C. janitorial
- D. utilities
- E. warehousing
Answer: B
NEW QUESTION # 120
Which of the following measures would be most appropriate for a supply chain focused on reliability as a competitive priority?
- A. Order fulfillment lead times
- B. Production volume flexibility
- C. Supply chain response time
- D. Total supply chain cost
Answer: C
NEW QUESTION # 121
The practice of purchasing items in large quantities and requesting that shipments be delivered directly to customers is referred to as:
- A. drop shipping.
- B. cross-docking.
- C. freight equalization.
- D. breaking bulk.
Answer: A
NEW QUESTION # 122
Which of the following would be forecasted?
- A. raw materials
- B. indirect demand
- C. purchased parts
- D. independent demand
- E. dependent demand
Answer: D
Explanation:
Handbook of supply chain management 2nd edition
NEW QUESTION # 123
Which of these supply chain types would copier toner probably be distributed using?
- A. process-centric
- B. product-centric
- C. functional-centric
- D. customer-centric
Answer: C
NEW QUESTION # 124
Implementing a balanced scorecard for a supply chain typically would include which of the following actions?
- A. Responding to resistance
- B. Communicating the strategic purpose to partner organizations
- C. Calculating partner performance
- D. Aligning partner performance based on channel-master requirements
Answer: B
NEW QUESTION # 125
Which of the following criteria is the primary factor when considering storage locations for high volume products?
- A. Quality
- B. Velocity
- C. Perishability
- D. Seasonality
Answer: C
NEW QUESTION # 126
A company is evaluating a potential supplier for a strategic, long-term relationship. Which of the following metrics would be the best indicator to assess the supplier's fiscal health and ...t potential bankruptcy?
- A. Financial Z-Score
- B. aggregate inventory turnover
- C. Days of supply
- D. quick ratio
Answer: A
Explanation:
According to the APICS CSCP - Supply Chain Management Certification2, the financial Z-Score is a metric that measures the probability of a company going bankrupt within two years, based on a combination of financial ratios such as liquidity, profitability, leverage, and activity. A higher Z-Score indicates a lower risk of bankruptcy, while a lower Z-Score indicates a higher risk of bankruptcy.
NEW QUESTION # 127
Kaizen is a process used in supply chain networks primarily to achieve:
- A. radical changes in interorganizational processes.
- B. improved performance.
- C. higher profits for the dominant member.
- D. long-term stability of suppliers.
Answer: B
NEW QUESTION # 128
Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
- A. forward supply chain.
- B. manufacturing process.
- C. marketing process.
- D. sales and operations planning process.
Answer: A
NEW QUESTION # 129
The value that logistics provides within the supply chain can best be summarized as:
- A. providing accurate in-transit and delivery information to customers and salespeople.
- B. satisfying customer expectations about availability and delivery at an acceptable total cost.
- C. establishing inventory and delivery goals with various customers that fulfill the firm's profit objectives.
- D. meeting promised location and on-time delivery goals with minimal use of expediting.
Answer: B
NEW QUESTION # 130
SRM is applicable to which supply chain partners?
- A. all of a business' customers
- B. some of a business' suppliers
- C. some of a business' customers
- D. all of a business' customers and suppliers
- E. all of a business' suppliers
Answer: B
Explanation:
Topic 4, Volume D
NEW QUESTION # 131
Which of the following tools is most appropriate to use to determine projects that will achieve the greatest net benefits?
- A. Fishbone diagram
- B. Operation process chart
- C. Pareto diagram
- D. Process flow diagram
Answer: C
Explanation:
Section: Implementation and Operations
NEW QUESTION # 132
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