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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A) Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.
B) Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.
C) Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
D) Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.

2. Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

A) Create an opportunity and use CPQ to send the restaurant manager an enticing quote
B) Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
C) Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
D) Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department

3. A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?

A) At the energy bar product SKU level
B) At the custom context field level
C) At the energy bar product category level.
D) At the Alpine brand catalog level

4. How can admins review the performance of the Object Detection Model?

A) Through Einstein Bots
B) By enabling Custom Object Detection
C) By creating a Custom Object
D) Through Detected Objects

5. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC plans to migrate their B2C customers and their customers' services into Communications Cloud. UC has configured the products in the Enterprise Product Catalog.
Which entities must be migrated, and in which sequence, to accomplish this migration?

A) Users, Person Accounts, Billing Accounts, Service Accounts, Contacts, Assets
B) Users, Consumer Accounts, Billing Accounts, Service Accounts, Contacts, Assets
C) Users, Contacts, Consumer Accounts, Billing Accounts, Service Accounts, Subscriptions, Assets
D) Users, Consumer Accounts, Billing Accounts, Service Accounts, Contact, Asset Line Items, Assets

Solutions: