Microsoft MB2-714 Q&A - in .pdf

  • MB2-714 pdf
  • Exam Code: MB2-714
  • Exam Name: Microsoft Dynamics CRM 2016 Customer Service
  • Updated: Jun 03, 2026
  • Q & A: 92 Questions and Answers
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  • Exam Code: MB2-714
  • Exam Name: Microsoft Dynamics CRM 2016 Customer Service
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  • Updated: Jun 03, 2026
  • Q & A: 92 Questions and Answers
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Microsoft MB2-714 Q&A - Testing Engine

  • MB2-714 Testing Engine
  • Exam Code: MB2-714
  • Exam Name: Microsoft Dynamics CRM 2016 Customer Service
  • Updated: Jun 03, 2026
  • Q & A: 92 Questions and Answers
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How much MB2-714:Microsoft Dynamics CRM 2016 Customer Service Exam Cost

The price of the MB2-714:Microsoft Dynamics CRM 2016 Customer Service exam has been retired by Microsoft. You can refer to Microsoft Training website.

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Microsoft Dynamics CRM 2016 Customer Service Exam Certification Details:

Books / Training80726: Customer Service in Microsoft Dynamics CRM 2016
80715: Office 365 Integration with Microsoft Dynamics CRM Online
Duration120 mins
Schedule ExamPearson VUE
Passing Score700 / 1000
Number of Questions40-60
Sample QuestionsMicrosoft Dynamics CRM 2016 Customer Service Sample Questions
Exam NameMicrosoft Certified Professional (MCP) - Microsoft Dynamics CRM 2016
Exam CodeMB2-714
Exam Price$165 (USD)

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-714.aspx

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Introduction to MB2-714:Microsoft Dynamics CRM 2016 Customer Service Exam

Candidates for MB2-714 Exam are seeking to prove fundamental Microsoft Dynamics CRM knowledge and skills. Before taking this exam, exam aspirants ought to have a solid fundamental information of the concepts shared in preparation guide.

It is suggested that professionals accustomed to the ideas and also the technologies represented here by taking relevant training courses. Candidates are expected to have some hands-on experience with Windows based Microsoft Dynamics CRM covering use of fieldone with service management, microsoft power BI service dashboards, survey distribution options , creation and configuration of these surveys. After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency in Windows Microsoft Dynamics CRM Fundamentals to their clients and employers.

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