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Avaya 7004-1 Exam Syllabus Topics:

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
In reviewing the current configuration as shown in the exhibit, what do you conclude?
(Choose two)

A) only internal station users are routing to the Attendant
B) all caller types are receiving an overflow tone
C) internal station users and non tie line users are routing to the Attendant
D) NET_DATA Attendant and tie trunk users are receiving an overflow tone

2. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Interzone to Best Quality
B) Change Resource Type to Private
C) Change Interzone Traffic to Best Bandwidth
D) Change Zone Intent VTRK

3. An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

A) when it is necessary to transcode between IP and circuit-switched devices
B) when interworking is necessary to third-party SIP-enabled products
C) when interworking is necessary to third-party H.323-enabled products
D) when a compressed media channel is required without circuit switching

4. Click the Exhibit button.


Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?

A) Route List 2 will be utilized and the call will terminate at CDP Switch #2
B) Route List 5 will be utilized and the call will terminate at CDP Switch #2
C) Route List 10 will be utilized and the call will terminate at CDP Switch #3
D) Route List 1 will be utilized and the call will terminate at CDP Switch #3

5. Click the Exhibit button.

Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?

A) 9
B) 6
C) 31
D) 8

Solutions: