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IBM 000-586 Exam Syllabus Topics:

IBM Case Manager V5.1 Sample Questions:

1. Which two components are optional add-on licenses with the IBM Case Manager core product offering? (Choose two.)

A) IBM Case Analyzer
B) IBM Forms
C) Content Search Services
D) IBM FileNet eForms
E) WebSphere Process Server

2. A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?

A) Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
B) Check in the form template of type ITXFormTemplate class using WorkplaceXT.
C) Check in the form template of type Document class using WorkplaceXT.
D) Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.

3. A solution package is a set of XML files and folders that are the artifacts of a solution. The package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a Workflow Definitions, and a "Pages" folder. What is the file that contains the application space, roster, event logs, queues, in-baskets, roles, and step processors?

A) Workflow Definition File
B) PE Configuration File
C) Workflow Collection File
D) Solution Definition File

4. Case ID is the unique identifier for a case in ICM. Which statement is true?

A) The entire Case ID can be overwritten to display a new value to the case worker.
B) Only the Case ID prefix can be modified by assigning a case property as the Case Title Property.
C) The Case ID can only be appended with additional values.
D) The Case ID cannot be modified.

5. There is a need for users to control case security, how could this be accomplished?

A) There is no way to allow users to control the security of cases.
B) Changing the default security on the corresponding case folder class in the target object store.
C) Changing the page security on the Case Details page in Business Space.
D) Using Marking Sets to provide user-controlled security on cases using Case Property values.

Solutions: