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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. What is true when public file sharing is enabled?

A) Integrated data loss prevention (DLP) solutions can monitor files in private channels and direct messages (DMs).
B) File upload permissions to Slack Connect channels can't be restricted.
C) Your organization's file sharing settings will apply to all files uploaded to a Slack Connect channel by any of the up to 250 organizations that have joined the channel.
D) In a public channel, only admins can create an external link for a file.

2. You're a Workspace Admin on the Slack Pro plan.
Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses.
What should you recommend?

A) Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.
B) Ask your Org Owner to enable two-factor authentication (2FA).
C) Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).
D) Stay on the Slack Pro plan, and enable domain claiming.

3. You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?

A) Add members of the customer support team as App Managers under workspace App Management settings.
B) Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.
C) Enable Workflow Builder and webhooks in Workflow Builder.
D) Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.
E) Enable channel email addresses to forward support emails to their dedicated channel.

4. Your organization recently purchased the Slack Pro plan.
As the IT lead, you're responsible for setting up single sign-on (SSO).
Which provider is required for the Pro plan?
(Select the best answer.)

A) Azure SAML
B) G Suite Auth
C) Auth0
D) Okta

5. You're an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan.
Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools.
What is the first step you should take to ensure that communications remain compliant for your company?
(Select the best answer.)

A) Meet with your compliance and legal teams to set policies for Slack at your company.
B) Implement eDiscovery within Slack to ensure that all communications are archived.
C) Implement a 24-hour retention policy in Slack to ensure that sensitive communications are removed within a day.
D) Promote a member of your compliance team to Org Owner.

Solutions: